Dysfonctionnement du PC sous Linux Mint 20.3 sous xfce

[Berni18]

Bonjour,
ci-joint un des nombreux relevés de plantage :
https://termbin.com/d7o9
Merci pour votre aide

[cyrille]

Bsr,
Et concrètement quels sont les dysfonctionnements sur le système ?

[Berni18]

Instabilité Xfce : tableau de bord non fonctionnel, disparition de plank et Thunar indisponible.
Le problème est récurant à chaque démarrage. Le PC devient inutilisable. Cela peut-il venir du disque SSD ?

[tyrry]

Slt,
c'est quel pc de ta signature ?
Est-ce une nouvelle installe ?
Si oui as tu vérifié l'iso ?
Est-ce suite à un mise à jour ?
Etc etc ......
Il faudrait détaillé un peu quand même
@+

[cyrille]

A la fenêtre de login graphique --> CTL + ALT + F1

Tu te retrouves sous un tty, loggue toi afin de réinitialiser ta configuration xfce

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mv ~/.config/xfce4 ~/.config/xfce4-bak

Puis

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exit

Et retour session X : CTRL + ALT + F7

Tu te loggues et tu devrais avoir un xfce tout neuf, si toujours soucis, tu peux restaurer la configuration précédente avec cette ligne (suivre la même procédure )

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mv ~/.config/xfce4-bak ~/.config/xfce4

Sinon que retourne

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sudo dmesg | egrep 'fail|warn|err|firm'

et

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df  -h

[Berni18]

Il s’agit du SAMSUNG Notebook NP400B5B.
sudo dmesg | egrep 'fail|warn|err|firm'

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[    0.071356] ACPI: IRQ0 used by override.
[    0.071358] ACPI: IRQ9 used by override.
[    0.155589] Spectre V2 : Enabling Restricted Speculation for firmware calls
[    0.172119] core: PMU erratum BJ122, BV98, HSD29 workaround disabled, HT off
[    0.199369] ACPI: EC: interrupt blocked
[    0.424026] ACPI: Using IOAPIC for interrupt routing
[    0.438329] acpi PNP0A08:00: _OSC failed (AE_ERROR); disabling ASPM
[    0.446939] ACPI: PCI Interrupt Link [LNKA] (IRQs 5 7 10 *11)
[    0.447052] ACPI: PCI Interrupt Link [LNKB] (IRQs 5 7 10 11) *0, disabled.
[    0.447163] ACPI: PCI Interrupt Link [LNKC] (IRQs 5 7 10 *11)
[    0.447273] ACPI: PCI Interrupt Link [LNKD] (IRQs 5 7 *10 11)
[    0.447383] ACPI: PCI Interrupt Link [LNKE] (IRQs *5 7 10 11)
[    0.447492] ACPI: PCI Interrupt Link [LNKF] (IRQs 5 7 10 11) *0, disabled.
[    0.447603] ACPI: PCI Interrupt Link [LNKG] (IRQs 5 *7 10 11)
[    0.447713] ACPI: PCI Interrupt Link [LNKH] (IRQs 5 7 *10 11)
[    0.448674] ACPI: EC: interrupt unblocked
[    0.809767] fbcon: Deferring console take-over
[    1.307067] sdhci: Copyright(c) Pierre Ossman
[    1.335260] i801_smbus 0000:00:1f.3: SMBus using PCI interrupt
[    1.336628] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[    5.248120] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[    6.854779] random: 78 urandom warning(s) missed due to ratelimiting
[    7.405350] wl: module verification failed: signature and/or required key missing - tainting kernel
[   16.338896] ata1.00: READ LOG DMA EXT failed, trying PIO
[   16.340209] ata1.00: failed command: READ FPDMA QUEUED
                        res 41/40:00:6c:d0:d0/00:00:00:00:00/00 Emask 0x409 (media error) <F>
[   16.340232] ata1.00: error: { UNC }
[   16.345591] sd 0:0:0:0: [sda] tag#30 Add. Sense: Unrecovered read error - auto reallocate failed
[   16.345605] blk_update_request: I/O error, dev sda, sector 13684844 op 0x0:(READ) flags 0x80700 phys_seg 2 prio class 0
[   16.460262] ata1.00: failed command: READ FPDMA QUEUED
                        res 41/40:00:6c:d0:d0/00:00:00:00:00/00 Emask 0x409 (media error) <F>
[   16.460285] ata1.00: error: { UNC }
[   16.466142] sd 0:0:0:0: [sda] tag#2 Add. Sense: Unrecovered read error - auto reallocate failed
[   16.466156] blk_update_request: I/O error, dev sda, sector 13684844 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[   16.576089] ata1.00: failed command: READ FPDMA QUEUED
                        res 41/40:00:6c:d0:d0/00:00:00:00:00/00 Emask 0x409 (media error) <F>
[   16.576111] ata1.00: error: { UNC }
[   16.581980] sd 0:0:0:0: [sda] tag#22 Add. Sense: Unrecovered read error - auto reallocate failed
[   16.581992] blk_update_request: I/O error, dev sda, sector 13684844 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[   18.588262] ata1.00: failed command: READ FPDMA QUEUED
                        res 41/40:00:6c:d0:d0/00:00:00:00:00/00 Emask 0x409 (media error) <F>
[   18.588287] ata1.00: error: { UNC }
[   18.593896] sd 0:0:0:0: [sda] tag#7 Add. Sense: Unrecovered read error - auto reallocate failed
[   18.593911] blk_update_request: I/O error, dev sda, sector 13684844 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[   18.932101] ata1.00: failed command: READ FPDMA QUEUED
                        res 41/40:00:64:d0:d0/00:00:00:00:00/00 Emask 0x409 (media error) <F>
[   18.932125] ata1.00: error: { UNC }
[   18.938078] sd 0:0:0:0: [sda] tag#30 Add. Sense: Unrecovered read error - auto reallocate failed
[   18.938092] blk_update_request: I/O error, dev sda, sector 13684836 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[   19.020120] ata1.00: failed command: READ FPDMA QUEUED
                        res 41/40:00:64:d0:d0/00:00:00:00:00/00 Emask 0x409 (media error) <F>
[   19.020143] ata1.00: error: { UNC }
[   19.025983] sd 0:0:0:0: [sda] tag#20 Add. Sense: Unrecovered read error - auto reallocate failed
[   19.025997] blk_update_request: I/O error, dev sda, sector 13684836 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[  607.386985] wlp2s0 Scan_results error (-22)
[  607.959322] ACPI: EC: interrupt blocked
[  608.004924] ACPI: EC: interrupt unblocked

df -h

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Sys. de fichiers Taille Utilisé Dispo Uti% Monté sur
udev               3,8G       0  3,8G   0% /dev
tmpfs              787M    1,6M  785M   1% /run
/dev/sda1           31G     13G   18G  42% /
tmpfs              3,9G       0  3,9G   0% /dev/shm
tmpfs              5,0M    4,0K  5,0M   1% /run/lock
tmpfs              3,9G       0  3,9G   0% /sys/fs/cgroup
tmpfs              500M     40M  461M   8% /tmp
/dev/sda2          146G    2,9G  136G   3% /home
/dev/sda3          727G    361G  330G  53% /media/DATAS
tmpfs              787M     16K  787M   1% /run/user/1000

mv ~/.config/xfce4 ~/.config/xfce4-bak
redémarrage du PC : celui-ci semble fonctionner, mais toujours un relevé de plantage, voir ci-dessous :
https://termbin.com/t5r6

[cyrille]

Vois déjà si le PC est plus stable
Ensuite on jettera un oeil sur le rapport de plantage

[Berni18]

La stabilité est temporaire. Après plusieurs redémarrage, on se retrouve avec le même problème.
Je pense à une défaillance du disque SSD.

[cyrille]

Ferme tu bien tes sessions ?

Pour analyser la santé de ton disque cf
https://cbiot.fr/dokuwiki/freebsd-smartmontools

[Berni18]

Ferme tu bien tes sessions ? oui, je reboot complètement le PC !
sudo smartctl -a /dev/sda

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smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.4.0-137-generic] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Marvell based SanDisk SSDs
Device Model:     SanDisk SSD PLUS 1000GB
Serial Number:    203817A00594
LU WWN Device Id: 5 001b44 8bbcc0220
Firmware Version: UH5100RL
User Capacity:    1 000 207 286 272 bytes [1,00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 T13/2015-D revision 3
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jan 16 13:56:14 2023 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x15) SMART execute Offline immediate.
					No Auto Offline data collection support.
					Abort Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					No Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 182) minutes.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0032   100   100   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       489
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       1272
165 Total_Write/Erase_Count 0x0032   100   100   000    Old_age   Always       -       249
166 Min_W/E_Cycle           0x0032   100   100   ---    Old_age   Always       -       1
167 Min_Bad_Block/Die       0x0032   100   100   ---    Old_age   Always       -       0
168 Maximum_Erase_Cycle     0x0032   100   100   ---    Old_age   Always       -       3
169 Total_Bad_Block         0x0032   100   100   ---    Old_age   Always       -       909
170 Unknown_Attribute       0x0032   100   100   ---    Old_age   Always       -       0
171 Program_Fail_Count      0x0032   100   100   000    Old_age   Always       -       0
172 Erase_Fail_Count        0x0032   100   100   000    Old_age   Always       -       0
173 Avg_Write/Erase_Count   0x0032   100   100   000    Old_age   Always       -       1
174 Unexpect_Power_Loss_Ct  0x0032   100   100   000    Old_age   Always       -       50
184 End-to-End_Error        0x0032   100   100   ---    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       402
188 Command_Timeout         0x0032   100   100   ---    Old_age   Always       -       0
194 Temperature_Celsius     0x0022   077   062   000    Old_age   Always       -       23 (Min/Max 9/62)
199 SATA_CRC_Error          0x0032   100   100   ---    Old_age   Always       -       0
230 Perc_Write/Erase_Count  0x0032   100   100   000    Old_age   Always       -       71 20 71
232 Perc_Avail_Resrvd_Space 0x0033   100   100   005    Pre-fail  Always       -       100
233 Total_NAND_Writes_GiB   0x0032   100   100   ---    Old_age   Always       -       1161
234 Perc_Write/Erase_Ct_BC  0x0032   100   100   000    Old_age   Always       -       3894
241 Total_Writes_GiB        0x0030   100   100   000    Old_age   Offline      -       1598
242 Total_Reads_GiB         0x0030   100   100   000    Old_age   Offline      -       1180
244 Thermal_Throttle        0x0032   000   100   ---    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

Selective Self-tests/Logging not supported

Le disque semble correct.