Device communication error (5012)

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Lycaon
Messages : 735
Enregistré le : ven. 13 avr. 2018 00:53
Localisation : Belgique

Re: Device communication error (5012)

Message par Lycaon »

Dernier message de la page précédente :

Il y a du neuf ? Tu as trouvé une solution ?
CM Gigabyte 970A UD3 // Proc. AMD Phenom™Ⅱ X4 965 // RAM 2×4 Go DDR3 G.Skill Extreme3 Ripjaws 1600MHz-PC12800 // CG Nvidia GK208 (GeForce GT730) 9020MHz 2Go // Écran Philips 240V 24" 1920×1200 // SSD (sda) 120Go // HDD (sdb) 2To // Lecteur-graveur DVD noname // Impr. Brother DCP-J562DW (/USB) // LM 18.3 Cinnamon 64 bits, noyau 4.15.0-42-generic x86_64 (64 bit)

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Linuxing
Messages : 1484
Enregistré le : mar. 25 août 2015 01:28

Re: Device communication error (5012)

Message par Linuxing »

J'y suis, voici mon dernier périple :)

J'ai téléchargé et installé la dernière version de HPLIP : HPLIP - 3.18.6 au lieu de 3.16.3 (encore hier)

J'ai ouvert le Terminal, me suis placé dans le dossier contenant le nouveau fichier et :

Code : Tout sélectionner

linuxing@linuxing-Satellite-Pro-S300 ~ $ cd /home/linuxing/Téléchargements
linuxing@linuxing-Satellite-Pro-S300 ~/Téléchargements $ sh hplip-*.run 
Creating directory hplip-3.18.6
Verifying archive integrity... All good.
Uncompressing HPLIP 3.18.6 Self Extracting Archive................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 3.18.6)
HPLIP Installer ver. 5.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Sat-07-Jul-2018_14:58:15.log

\
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
 

INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) : a


INTRODUCTION
------------
This installer will install HPLIP version 3.18.6 on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).


DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Linux Mint 18.3.

Is "Linux Mint 18.3" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y

Initializing. Please wait...


ENTER USER PASSWORD
-------------------
Please enter the sudoer (linuxing)'s password: 
 

INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information.  Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive.

Please read the installation notes. Press <enter> to continue or 'q' to quit: 


SECURITY PACKAGES
-----------------
AppArmor is installed. 
AppArmor protects the application from external intrusion attempts making the application secure

Would you like to have this installer install the hplip specific policy/profile (y=yes*, n=no, q=quit) ? y


RUNNING PRE-INSTALL COMMANDS
----------------------------
OK


MISSING DEPENDENCIES
--------------------
Following dependencies are not installed. HPLIP will not work if all REQUIRED dependencies are not installed and some of the HPLIP features will not work if OPTIONAL dependencies are not installed.
Package-Name         Component            Required/Optional   
libcrypto            network              REQUIRED            
libnetsnmp-devel     network              REQUIRED            
sane-devel           scan                 REQUIRED            
gcc                  base                 REQUIRED            
python-devel         base                 REQUIRED            
cups-devel           base                 REQUIRED            
libusb               base                 REQUIRED            
libtool              base                 REQUIRED            
cups-image           base                 REQUIRED            
xsane                scan                 OPTIONAL            
libjpeg              base                 REQUIRED            
dbus                 fax                  REQUIRED            
Do you want to install these missing dependencies (y=yes*, n=no, q=quit) ? y


INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: gcc (gcc - GNU Project C and C++ Compiler)
warning: Missing REQUIRED dependency: python-devel (Python devel - Python development files)
warning: Missing REQUIRED dependency: cups-devel (CUPS devel- Common Unix Printing System development files)
warning: Missing REQUIRED dependency: libusb (libusb - USB library)
warning: Missing REQUIRED dependency: libtool (libtool - Library building support services)
warning: Missing REQUIRED dependency: cups-image (CUPS image - CUPS image development files)
warning: Missing REQUIRED dependency: libjpeg (libjpeg - JPEG library)
warning: Missing REQUIRED dependency: libcrypto (libcrypto - OpenSSL cryptographic library)
warning: Missing REQUIRED dependency: libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)
warning: Missing REQUIRED dependency: dbus (DBus - Message bus system)
warning: Missing REQUIRED dependency: sane-devel (SANE - Scanning library development files)


INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing OPTIONAL dependency for option 'scan': xsane (xsane - Graphical scanner frontend for SANE)


CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.


RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo apt-get update (Pre-depend step 3)
OK


DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo apt-get install --assume-yes build-essential'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes python-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes cups-bsd'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes cups-client'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libusb-1.0.0-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libtool'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libtool-bin'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libcupsimage2-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libjpeg8-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes openssl'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libsnmp-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes snmp-mibs-downloader'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libdbus-1-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libsane-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes xsane'
Please wait, this may take several minutes...
HPLIP-3.16.3 exists, this may conflict with the new one being installed.
Do you want to ('i'= Remove and Install*, 'q'= Quit)?    :i
Starting uninstallation...
HPLIP uninstallation is completed


RUNNING POST-PACKAGE COMMANDS
-----------------------------
OK


RE-CHECKING DEPENDENCIES
------------------------
 

PRE-BUILD COMMANDS
------------------
OK


BUILD AND INSTALL
-----------------
Running './configure --with-hpppddir=/usr/share/ppd/HP --libdir=/usr/lib/x86_64-linux-gnu --prefix=/usr --enable-qt4 --disable-qt5 --enable-doc-build --disable-cups-ppd-install --disable-foomatic-drv-install --disable-libusb01_build --disable-foomatic-ppd-install --disable-hpijs-install --disable-class-driver --disable-udev_sysfs_rules --disable-policykit --enable-cups-drv-install --enable-hpcups-install --enable-network-build --enable-dbus-build --enable-scan-build --enable-fax-build --enable-apparmor_build'
Please wait, this may take several minutes...
Command completed successfully.

Running 'make clean'
Please wait, this may take several minutes...
Command completed successfully.

Running 'make'
Please wait, this may take several minutes...
Command completed successfully.

Running 'sudo make install'
Please wait, this may take several minutes...
Command completed successfully.


Build complete.



POST-BUILD COMMANDS
-------------------
 

CLOSE HP_SYSTRAY
----------------
Sending close message to hp-systray (if it is currently running)...
OK


HPLIP UPDATE NOTIFICATION
-------------------------
Do you want to check for HPLIP updates?. (y=yes*, n=no) : y


RESTART OR RE-PLUG IS REQUIRED
------------------------------
If you are installing a USB connected printer, and the printer was plugged in   
when you started this installer, you will need to either restart your PC or     
unplug and re-plug in your printer (USB cable only). If you choose to restart,  
run this command after restarting: hp-setup (Note: If you are using a parallel  
connection, you will have to restart your PC. If you are using network/wireless,
you can ignore and continue).                                                   

Restart or re-plug in your printer (r=restart, p=re-plug in*, i=ignore/continue, q=quit) : r
note: 
note: IMPORTANT! Make sure to save all work in all open applications before restarting!
Restart now (y=yes, n=no*, q=quit) ? 
Seulement, même résultat : seule la numérisation en connexion USB marche :evil: :twisted: :mrgreen:

Image

:l
Laptop depuis le 16 juillet 2021 : Tuxedo Polaris 17 - Processeur Intel® Core I7 - 10750H / NVIDIA GeForce RTX 1650Ti / Full-HD IPS mat 144Hz / DDR4 SO-DIMM : 16 GB (1x 16GB) 3200Mhz CL22 Samsung / SSD: 1000 GB Samsung 860 EVO (M.2 SATAIII) / WLAN & Bluetooth: Intel Wi-Fi 6 AX200 & Bluetooth 5.1 (up to 2400Mbps). OS : Linux Mint 20.3 (Una) Mate depuis ce 16 janvier 2022

Périphériques : 2 HD Western Digital - Imprimante HP Deskjet 2540 Tout-en-un / Scanner Canon Lide 110 - Navigateur : Firefox

Avatar du membre
Lycaon
Messages : 735
Enregistré le : ven. 13 avr. 2018 00:53
Localisation : Belgique

Re: Device communication error (5012)

Message par Lycaon »

Il me paraît normal que quelque chose cloche, vu le nombre de dépendances "required" manquantes. Le plus étonnant est qu'il ne trouve pas gcc sur ta machine.

Mais je m'y connais trop peu que pour pouvoir te conseiller quoi que ce soit, à part peut-être de vérifier si les paquets de cette liste sont bien présents sur ta machine. :oops:

À propos de l'erreur 5012, je n'ai trouvé que ceci, en anglais : https://askubuntu.com/questions/1012562 ... hp-printer" onclick="window.open(this.href);return false;
CM Gigabyte 970A UD3 // Proc. AMD Phenom™Ⅱ X4 965 // RAM 2×4 Go DDR3 G.Skill Extreme3 Ripjaws 1600MHz-PC12800 // CG Nvidia GK208 (GeForce GT730) 9020MHz 2Go // Écran Philips 240V 24" 1920×1200 // SSD (sda) 120Go // HDD (sdb) 2To // Lecteur-graveur DVD noname // Impr. Brother DCP-J562DW (/USB) // LM 18.3 Cinnamon 64 bits, noyau 4.15.0-42-generic x86_64 (64 bit)

Avatar du membre
Linuxing
Messages : 1484
Enregistré le : mar. 25 août 2015 01:28

Re: Device communication error (5012)

Message par Linuxing »

Lycaon a écrit :Il me paraît normal que quelque chose cloche, vu le nombre de dépendances "required" manquantes. Le plus étonnant est qu'il ne trouve pas gcc sur ta machine.
Sauf que moi... j'ai tapé «Y» (yes) + Enter pour qu'il installe ces dépendances ;)

Je viens de faire un autre essai, utiliser Xsane au lieu de Outil de numérisation simple scan


Image

On y voit que, en connexion USB (pas en réseau), l'imprimante est aussi reconnue :|
Laptop depuis le 16 juillet 2021 : Tuxedo Polaris 17 - Processeur Intel® Core I7 - 10750H / NVIDIA GeForce RTX 1650Ti / Full-HD IPS mat 144Hz / DDR4 SO-DIMM : 16 GB (1x 16GB) 3200Mhz CL22 Samsung / SSD: 1000 GB Samsung 860 EVO (M.2 SATAIII) / WLAN & Bluetooth: Intel Wi-Fi 6 AX200 & Bluetooth 5.1 (up to 2400Mbps). OS : Linux Mint 20.3 (Una) Mate depuis ce 16 janvier 2022

Périphériques : 2 HD Western Digital - Imprimante HP Deskjet 2540 Tout-en-un / Scanner Canon Lide 110 - Navigateur : Firefox

Avatar du membre
Linuxing
Messages : 1484
Enregistré le : mar. 25 août 2015 01:28

Re: Device communication error (5012)

Message par Linuxing »

Hello, quelle purée que de ne plus savoir imprimer :mrgreen: :twisted:

A tout hasard, j'ai cliqué sur Diagnose HPLIP driver, ce qui me donna le retour suivant dans le Terminal :

Code : Tout sélectionner

HP Linux Imaging and Printing System (ver. 3.18.6)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.18.6)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

 

Checking for Deprecated items....
No Deprecated items are found


Checking for HPLIP updates....

HP Linux Imaging and Printing System (ver. 3.18.6)
HPLIP upgrade latest version ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Latest version of HPLIP is already installed.


Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.10.0-38-generic #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017 GNU/Linux
 Host: linuxing-Satellite-Pro-S300
 Proc: 4.10.0-38-generic #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017 GNU/Linux
 Distribution: 22 18.3
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.18.6
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro  18.3 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.18.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.18.6
html=/usr/share/doc/hplip-3.18.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce type

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1530969269
pending_upgrade_time = 0
latest_available_version = 3.17.10

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/net/Deskjet_2540_series?ip=192.168.1.2"
printer_name = 
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list = 

[fax]
voice_phone = 
email_address = 

[installation]
date_time = 12/07/18 01:33:37
version = 3.18.6


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

--------------
| COMPILEDEP |
--------------

 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               5.4.0           OK         -
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.1             OK         -
 libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -

------------------------
| General Dependencies |
------------------------

 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.0.2           OK         -
 python-xml           Python XML libraries                                         REQUIRED        -               2.1.0           OK         -
 libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.7.3           OK         -
 sane-devel           SANE - Scanning library development files                    REQUIRED        -               1.0.25          OK         -
 pil                  PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               1.1.7           OK         -
 pyqt4-dbus           PyQt 4 DBus - DBus Support for PyQt4                         REQUIRED        4.0             4.11.4          OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               2.23            OK         -
 python-devel         Python devel - Python development files                      REQUIRED        2.2             2.7.12          OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.1.3           OK         -
 python-dbus          Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.0           OK         -
 cups-ddk             CUPS DDK - CUPS driver development kit                       OPTIONAL        -               -               OK         -
 reportlab            Reportlab - PDF library for Python                           OPTIONAL        2.0             3.3.0           OK         -
 pyqt4                PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             4.11.4          OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.1.3           OK         -
 python2X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             2.7.12          OK         -
 python-notify        Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               1.0.25          OK         -

----------------------
| Scan Configuration |
----------------------

 scanext              Scan-SANE-Extension                                          REQUIRED        -               3.18.6          OK         -
 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.18.6          OK         'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.18            OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.25          OK         -
 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.1.3           OK         'CUPS Scheduler is running'
 network              network -wget                                                OPTIONAL        -               1.17.1          OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.10.6          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.6.32          OK         -

---------------------
| Python Extentions |
---------------------

 hpmudext             IO-Extension                                                 REQUIRED        -               3.18.6          OK         -
 cupsext              CUPS-Extension                                               REQUIRED        -               3.18.6          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/net/Deskjet_2540_series?ip=192.168.1.2' is a Hewlett-Packard Deskjet_2540_series all-in-one
device `hpaio:/net/deskjet_2540_series?ip=192.168.1.36&queue=false' is a Hewlett-Packard deskjet_2540_series all-in-one


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
Deskjet_2540_3
--------------
Type: Printer
Device URI: hp:/net/Deskjet_2540_series?ip=192.168.1.2
PPD: /etc/cups/ppd/Deskjet_2540_3.ppd
warning: Failed to read /etc/cups/ppd/Deskjet_2540_3.ppd ppd file
PPD Description: 
Printer status: printer Deskjet_2540_3 is idle.  enabled since jeu 12 jui 2018 01:18:07 Rendering completed
error: Unable to communicate with device (code=12): hp:/net/Deskjet_2540_series?ip=192.168.1.2
error: unable to open channel
error: Communication status: Failed


--------------
| PERMISSION |
--------------

 

Checking Permissions....


Checking for Configured Queues....
warning: Fail to read ppd=/etc/cups/ppd/Deskjet_2540_3.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/Deskjet_2540_3.ppd
warning: Could not complete Queue(s) configuration check


Checking for HP Properitery Plugin's....
No plug-in printers are configured.
 

Checking for Printer Status....
error: 'Deskjet_2540_3' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor

Diagnose completed...



More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html


Please close this terminal manually. 



Quand verrai-je le bout du tunnel :roll: :lol:
Laptop depuis le 16 juillet 2021 : Tuxedo Polaris 17 - Processeur Intel® Core I7 - 10750H / NVIDIA GeForce RTX 1650Ti / Full-HD IPS mat 144Hz / DDR4 SO-DIMM : 16 GB (1x 16GB) 3200Mhz CL22 Samsung / SSD: 1000 GB Samsung 860 EVO (M.2 SATAIII) / WLAN & Bluetooth: Intel Wi-Fi 6 AX200 & Bluetooth 5.1 (up to 2400Mbps). OS : Linux Mint 20.3 (Una) Mate depuis ce 16 janvier 2022

Périphériques : 2 HD Western Digital - Imprimante HP Deskjet 2540 Tout-en-un / Scanner Canon Lide 110 - Navigateur : Firefox

Avatar du membre
Linuxing
Messages : 1484
Enregistré le : mar. 25 août 2015 01:28

Re: Device communication error (5012)

Message par Linuxing »

J'ai atteint le bout du tunnel, j'imprime à nouveau :lol: :D :)

En fouinant un peu, j'ai trouvé une source demandant d'installer hplip-gui
J'ai ouvert le Gestionnaire de Paquets pour vérifier sa présence, mais ce n'était pas installé ; j'ai de suite coché pour installation :P

Image

On y voit que hplip et hplip-data furent également ajoutés :|
J'ai appliqués les modifications et refermé le Gestionnaire de Paquets 8-)

Curieux quand même qu'il y a moins de 2 semaines tout marchait sans ça :roll:

J'ai allumé l'imprimante que j'ai connectée en WIFI et imprimé une page de test réussie ! Le périphérique affiche à nouveau Ready to print dans les Propriétés :)

L'impression d'un document ordinaire marcha aussi ;) Voilà, ce problème sera classé en tant que résolu 8-)
Laptop depuis le 16 juillet 2021 : Tuxedo Polaris 17 - Processeur Intel® Core I7 - 10750H / NVIDIA GeForce RTX 1650Ti / Full-HD IPS mat 144Hz / DDR4 SO-DIMM : 16 GB (1x 16GB) 3200Mhz CL22 Samsung / SSD: 1000 GB Samsung 860 EVO (M.2 SATAIII) / WLAN & Bluetooth: Intel Wi-Fi 6 AX200 & Bluetooth 5.1 (up to 2400Mbps). OS : Linux Mint 20.3 (Una) Mate depuis ce 16 janvier 2022

Périphériques : 2 HD Western Digital - Imprimante HP Deskjet 2540 Tout-en-un / Scanner Canon Lide 110 - Navigateur : Firefox

Avatar du membre
tyrry
Messages : 5608
Enregistré le : mar. 21 juil. 2015 07:42
Localisation : à l'ouest

Re: Device communication error (5012)

Message par tyrry »

Slt ,
Linuxing a écrit :On y voit que hplip et hplip-data furent également ajoutés :|
Curieux quand même qu'il y a moins de 2 semaines tout marchait sans ça
J'en doute , à mon avis que tu as plutôt désinstaller quelque chose qui aurait eu en dépendance
hplip hplip-data .....
le principale étant que cela refonctionne ;)
@+
Desktop: LXDE Distro: Debian 12 Bookworm
Kernel: 6.1.0-18-amd64 Drive: Intel Nvme 240
CPU: Ryzen 3 PRO 2200GE RAM: 16 go Graphics Card: AMD ATI Radeon Vega Series

Avatar du membre
Lycaon
Messages : 735
Enregistré le : ven. 13 avr. 2018 00:53
Localisation : Belgique

Re: Device communication error (5012)

Message par Lycaon »

Oui, je n'y comprends rien non plus ... Mais bon, ça marche ! :D
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arghlub
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Re: Device communication error (5012)

Message par arghlub »

Salut Linuxing,

Si le sujet est résolu, merci d'éditer le premier message du sujet, puis :
  1. mettre un petit Image, comme suit : voir tuto ici
  2. mettre un [résolu] (entre crochets et à gauche) dans le titre de ce premier message
;)
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Linuxing
Messages : 1484
Enregistré le : mar. 25 août 2015 01:28

Re: Device communication error (5012)

Message par Linuxing »

C'est la poisse, je dois revenir sur ma bonne nouvelle, ça ne marche à nouveau plus depuis que j'ai exécuté ceci cet après-midi :twisted: :

Image

Après exécution, une alerte me dit que tout ne s'était pas installé convenablement :

Image

Voici les détails :

Image
Image

Puis-je retirer cette anicroche et comment pour que ça remarche :roll:
Je sens que je vais devenir fou :lol: :P
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arghlub
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Re: Device communication error (5012)

Message par arghlub »

Essaie de réparer les dépendances avec un :

Code : Tout sélectionner

sudo apt install -f
Tour1 (custom)CM MSI Z270 M3 | CPU Intel I7-7700K | CG Nvidia GTX 1080 | RAM 16Go | tripleBoot : Debian 11 | MXlinux 21 | LMint 19.3 | XFCE
Tour2 (custom)CM Gigabyte | CPU AMD Athlon 5200+ | CG Nvidia GTX 560 | RAM 6Go | FreeBSD 12.1 XFCE
Portable1 MSI GF75 Thin 9SC | CPU Intel I7-9750H | CG Nvidia GTX 1650 | RAM 32Go | dualBoot : LMint 20.2 | MXlinux 21 | XFCE
Portable2 MacBook Air A1466 (2015) | CPU Intel I5-5250U | CG Intel HD Graphics 6000 | RAM 8Go | dualBoot : macOS Sierra | MXlinux 21 XFCE
─────( pour une informatique libre ! -membre en stand-by de l' April.org────────────────

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