problème système (PCU)

[Hadrien]

Bonjour,
Mint plante constamment. Genre plusieurs fois par heure. Soit tout seul, soit parce que j'ai pouvert open office en même temps que firefox...enfin rien de fou quoi.
J'ai restauré hier sur une période où ça plantait moins, mais en fait, ça ne change rien.
Voici quelques paramètres.
Il me semble qu'il y a un souci un niveau de la gestion du processeur (et du pilote de la carte réseau, mais ceci est une autre histoire)
Je vous remercie de votre aide.

Code : Tout sélectionner

System:
  Host: hadrien-HP-Laptop-17-cp2xxx Kernel: 6.2.0-36-generic x86_64 bits: 64
    Desktop: Cinnamon 5.8.4 Distro: Linux Mint 21.2 Victoria
Machine:
  Type: Laptop System: HP product: HP Laptop 17-cp2xxx
    v: Type1ProductConfigId serial: <superuser required>
  Mobo: HP model: 8A81 v: 41.22 serial: <superuser required> UEFI: Insyde
    v: F.13 date: 08/04/2023
Battery:
  ID-1: BAT0 charge: 32.0 Wh (89.9%) condition: 35.6/35.6 Wh (100.0%)
CPU:
  Info: quad core model: AMD Ryzen 5 7520U with Radeon Graphics bits: 64
    type: MT MCP cache: L2: 2 MiB
  Speed (MHz): avg: 1294 min/max: 900/6735 cores: 1: 838 2: 1757 3: 1397
    4: 1397 5: 900 6: 1605 7: 838 8: 1624
Graphics:
  Device-1: AMD driver: amdgpu v: kernel
  Device-2: Quanta HP TrueVision HD Camera type: USB driver: uvcvideo
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu resolution: 1920x1080~60Hz
  OpenGL: renderer: GFX1036 (gfx1036 LLVM 15.0.7 DRM 3.49 6.2.0-36-generic)
    v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1
Audio:
  Device-1: AMD driver: snd_hda_intel
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
    driver: snd_pci_acp6x
  Device-3: AMD Family 17h HD Audio driver: snd_hda_intel
  Sound Server-1: ALSA v: k6.2.0-36-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
    driver: rtw_8821ce
  IF: wlo1 state: up mac: f8:54:f6:e3:e8:51
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb
  Report: hciconfig ID: hci0 state: up address: F8:54:F6:E3:E8:50 bt-v: 2.1
Drives:
  Local Storage: total: 476.94 GiB used: 385.65 GiB (80.9%)
  ID-1: /dev/nvme0n1 vendor: Western Digital
    model: WD PC SN740 SDDPNQD-512G-1006 size: 476.94 GiB
Partition:
  ID-1: / size: 467.89 GiB used: 385.64 GiB (82.4%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
  System Temperatures: cpu: 43.0 C mobo: 0.0 C gpu: amdgpu temp: 41.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 292 Uptime: 7m Memory: 14.85 GiB used: 2.02 GiB (13.6%)
  Shell: Bash inxi: 3.3.13

et

Code : Tout sélectionner

hadrien@hadrien-HP-Laptop-17-cp2xxx:~$ grep flags /proc/cpuinfo
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 x2apic movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local clzero irperf xsaveerptr rdpru wbnoinvd cppc arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip rdpid overflow_recov succor smca sev sev_es

[Hadrien]

Bonjour Cyrille,
Je n'ai pas tenté d'autre environnement...
Je précise mon pb : dès que j'ouvre deux programmes en même temps, au bout d'un temps qui va de 3 à 15 min, le PC géle. soit il ferme tout seul la session et revient sur l'écran de vérrouillage (après fermeture de tout ce qui était ouvert), soit il géle et il faut le redémarrer manuellement.
Etonnament, il ne génére aucun relevé de plantage.
Par contre, au redémarrage, pas mal de lignes qui défilent trop rapidement, je peux juste lire des unable (mais de quoi?)
et pour ce qui est de mon indication cpu, je disais ça car le message de retour sur la commande grep flags /proc/cpuinfo ne me semble pas correspondre à la réponse attendue (en parcourant le forum)
Merci de votre aide!

[Hadrien]

Voici :

Code : Tout sélectionner

[ 5690.831271] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 5698.891282] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 5705.040316] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 5712.836221] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 5723.020257] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 5724.910913] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 6752.097520] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6790.173575] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6798.141273] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6810.173432] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7325.958718] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 7332.262285] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 7357.166156] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7371.973237] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 7374.245175] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 7388.205507] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7394.097440] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7457.327886] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7460.931298] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 7463.087735] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7465.259652] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7467.183434] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7475.083366] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
hadrien@hadrien-HP-Laptop-17-cp2xxx:~$

[Hadrien]

Je m'aperçois que le kernel est pas à jour. Je le fais et vous tiens au courant

[tyrry]

Slt,
un principe de base : faire ses maj avant toute demande
souvent cela règles les soucis
@+

[Hadrien]

Bonjour,
Me revoici...Malheureusement.
Le système plante désormais avec juste une application( freeze 2 sec, puis retour à l'écran de vérouillage après fermeture par linux de tout programme ouvert ) et ce tout le temps. plusieurs fois par heure...et le pc a l'air de ramer à fond. ventilo à fond sans rien qui le justifie. Je ne peux plus me servir du pc en fait.

Tout est à jour.

Comme il y a des message d'erreur au démarrage mais trop rapides pour les lire, j'ai fait sudo journalctl -p err
Je vous mets tous les résultats...Le liste est longue.

Code : Tout sélectionner

sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: ACPI BIOS Error (bug): Fa>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: ACPI Error: AE_ALREADY_EX>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: ACPI BIOS Error (bug): Co>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: ACPI Error: AE_NOT_FOUND,>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: amd_gpio AMDI0030:00: Inv>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: amd_gpio AMDI0030:00: Inv>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: amd_gpio AMDI0030:00: Inv>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: amd_gpio AMDI0030:00: Inv>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: amd_gpio AMDI0030:00: Inv>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: amd_gpio AMDI0030:00: Inv>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: amd_gpio AMDI0030:00: Inv>
sept. 19 18:57:00 hadrien-HP-Laptop-17-cp2xxx kernel: hub 6-0:1.0: config faile>
-- Boot a60b2315b633415c9741e2d9dd1e1040 --
mai 16 21:33:51 hadrien-HP-Laptop-17-cp2xxx bluetoothd[669]: src/adapter.c:rese>
mai 16 21:33:51 hadrien-HP-Laptop-17-cp2xxx bluetoothd[669]: Failed to clear UU>
mai 16 21:33:51 hadrien-HP-Laptop-17-cp2xxx bluetoothd[669]: Failed to add UUID>
mai 16 21:33:51 hadrien-HP-Laptop-17-cp2xxx bluetoothd[669]: Failed to add UUID>
mai 16 21:33:51 hadrien-HP-Laptop-17-cp2xxx bluetoothd[669]: Failed to add UUID>
mai 16 21:34:00 hadrien-HP-Laptop-17-cp2xxx lightdm[1072]: gkr-pam: unable to l>
mai 16 21:34:00 hadrien-HP-Laptop-17-cp2xxx pulseaudio[960]: Error opening PCM >
-- Boot 5aa5e3e7b1ca441fbcc12715f789f842 --
mai 16 21:34:04 hadrien-HP-Laptop-17-cp2xxx lightdm[1060]: gkr-pam: unable to l>
-- Boot a60b2315b633415c9741e2d9dd1e1040 --
lines 1-23

Mais je ne retrouve pas là ce qu'il me semble voir au démarrage..

Si je fais dmesg | grep -i "error\|warn\|fail"

Code : Tout sélectionner

[    0.120419] Speculative Return Stack Overflow: WARNING: See https://kernel.org/doc/html/latest/admin-guide/hw-vuln/srso.html for mitigation options.
[    0.322867] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.GPP2.WLAN._STA], AE_ALREADY_EXISTS (20230331/dswload2-326)
[    0.322896] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230331/psobject-220)
[    0.322913] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GPP3], AE_NOT_FOUND (20230331/dswload2-162)
[    0.322924] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20230331/psobject-220)
[    1.181284] RAS: Correctable Errors collector initialized.
[    3.424479] hub 6-0:1.0: config failed, hub doesn't have any ports! (err -19)
[   90.236271] warning: `iwconfig' uses wireless extensions which will stop working for Wi-Fi 7 hardware; use nl80211
[  381.747095] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[  437.749455] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[  967.775715] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 1448.782986] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 5665.309641] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 5667.325750] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 5705.525731] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 5807.555330] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6052.556385] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6280.561501] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6344.578769] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6551.547478] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6655.291197] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 6744.393146] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6962.581668] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 6964.462496] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 7078.606780] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7092.605480] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7180.609548] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7202.630850] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7240.596032] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7264.452563] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 7266.565067] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 7527.731712] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7582.522461] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7908.563383] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 7914.373355] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8180.456451] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 8186.475869] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 8190.334973] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8350.720277] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 8400.514410] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 8428.369071] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8430.384992] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8486.322842] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8488.699262] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 8502.458762] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 8668.435765] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 8676.435255] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[ 8858.462066] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8858.465257] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8864.349774] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8868.349583] rtw_8821ce 0000:02:00.0: failed to send h2c command
[ 8872.285370] rtw_8821ce 0000:02:00.0: failed to send h2c command
[10219.477494] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[10239.342673] rtw_8821ce 0000:02:00.0: failed to send h2c command
[10965.483962] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[12649.542633] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[12653.530704] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[14145.623527] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[50400.457853] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50415.434605] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50421.450695] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50454.476466] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50469.420776] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50471.737622] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[50475.692984] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50480.461599] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50488.493466] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50492.429745] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50497.942440] sd 0:0:0:0: [sda] Synchronize Cache(10) failed: Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[50498.445951] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50498.449162] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50500.461987] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50514.446866] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50518.414763] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50524.591318] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50535.599817] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50537.487732] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50541.487622] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50554.480541] rtw_8821ce 0000:02:00.0: failed to send h2c command
[50556.496310] rtw_8821ce 0000:02:00.0: failed to send h2c command
[51564.893782] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
[51801.561639] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring sdma0 timeout, signaled seq=8012, emitted seq=8014
[51801.562623] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process  pid 0 thread  pid 0
[52618.428597] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring sdma0 timeout, signaled seq=11682, emitted seq=11683
[52618.429382] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process  pid 0 thread  pid 0

çace sont mes problèmes de connexion wifi. et les dernières lignes, pb de cpu ?

bref, je patauge, merci de votre aide.