imprimante hp 2710

[Frankie0854]

Bonsoir, j ai mon imprimante qui est une hp 2710, qui est est brancher en USB, n imprime pas sur le pc de mes parents que faire ? merci

[alain]

Bonjour Frankie.

Déjà nous donner plus d'info sur le PC de tes parents.
Sinon solution radicale: Tu imprimes avec le tien

[tcheupel]

Bonsoir, j ai mon imprimante qui est une hp 2710, qui est est brancher en USB, n imprime pas sur le pc de mes parents que faire ? merci

Installer hplip

[Frankie0854]

Je vous envoie les infos du pc :

Code : Tout sélectionner

System:
  Kernel: 6.8.0-64-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
  Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7 dm: LightDM v: 1.30.0
    Distro: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble
Machine:
  Type: Desktop Mobo: HC . model: HCAR5000-MI serial: <superuser required>
    uuid: <superuser required> UEFI: American Megatrends LLC. v: 0.33 date: 12/18/2024
CPU:
  Info: 8-core model: AMD Ryzen 7 5700U with Radeon Graphics bits: 64 type: MT MCP smt: enabled
    arch: Zen 2 rev: 1 cache: L1: 512 KiB L2: 4 MiB L3: 8 MiB
  Speed (MHz): avg: 1878 high: 2845 min/max: 400/4372 cores: 1: 2845 2: 1944 3: 1429 4: 2019
    5: 2422 6: 2844 7: 2834 8: 2294 9: 1644 10: 400 11: 1264 12: 400 13: 2844 14: 1634 15: 2831
    16: 400 bogomips: 57492
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Lucienne driver: amdgpu v: kernel arch: GCN-5 pcie: speed: 8 GT/s lanes: 16 ports:
    active: HDMI-A-1 empty: DP-1,DP-2,DP-3 bus-ID: 04:00.0 chip-ID: 1002:164c class-ID: 0300
    temp: 44.0 C
  Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: amdgpu
    unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: HDMI-A-1 mapped: HDMI-A-0 model: AOC 24B2W1 serial: <filter> res: 1920x1080 hz: 60
    dpi: 93 size: 527x296mm (20.75x11.65") diag: 604mm (23.8") modes: max: 1920x1080 min: 720x400
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi device: 1 drv: swrast
    gbm: drv: kms_swrast surfaceless: drv: radeonsi x11: drv: radeonsi inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.2.8-1ubuntu1~24.04.1 glx-v: 1.4
    direct-render: yes renderer: AMD Radeon Graphics (radeonsi renoir LLVM 19.1.1 DRM 3.57
    6.8.0-64-generic) device-ID: 1002:164c
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel v: kernel pcie:
    speed: 8 GT/s lanes: 16 bus-ID: 04:00.1 chip-ID: 1002:1637 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: snd_rn_pci_acp3x v: kernel pcie:
    speed: 8 GT/s lanes: 16 bus-ID: 04:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Realtek driver: snd_hda_intel v: kernel pcie:
    speed: 8 GT/s lanes: 16 bus-ID: 04:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Device-4: C-Media Audio Adapter (Unitek Y-247A) driver: cmedia_hs100b,snd-usb-audio,usbhid
    type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 bus-ID: 3-3:2 chip-ID: 0d8c:0014 class-ID: 0300
  API: ALSA v: k6.8.0-64-generic status: kernel-api
  Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
  Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet driver: r8169 v: kernel
    pcie: speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 01:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Realtek RTL8852BE PCIe 802.11ax Wireless Network driver: rtw89_8852be v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 02:00.0 chip-ID: 10ec:b852 class-ID: 0280
  IF: wlp2s0 state: down mac: <filter>
  Device-3: Intel Ethernet I226-V driver: igc v: kernel pcie: speed: 5 GT/s lanes: 1 port: N/A
    bus-ID: 03:00.0 chip-ID: 8086:125c class-ID: 0200
  IF: enp3s0 state: down mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.0 speed: 12 Mb/s lanes: 1
    bus-ID: 3-4:3 chip-ID: 0bda:b85b class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 5 state: up address: <filter> bt-v: 5.3 lmp-v: 12
    sub-v: b20f hci-v: 12 rev: dbc6 class-ID: 7c0104
Drives:
  Local Storage: total: 476.94 GiB used: 39.26 GiB (8.2%)
  ID-1: /dev/sda vendor: AirDisk model: 512GB SSD size: 476.94 GiB speed: 6.0 Gb/s tech: SSD
    serial: <filter> fw-rev: 049 scheme: GPT
Partition:
  ID-1: / size: 467.89 GiB used: 39.25 GiB (8.4%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-3:2 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1 power: 100mA
    chip-ID: 05e3:0610 class-ID: 0900
  Device-1: 1-3.1:3 info: Microsoft Wired Keyboard 600 (model 1576) type: keyboard,HID
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 100mA
    chip-ID: 045e:07f8 class-ID: 0300
  Device-2: 1-3.2:12 info: Primax HP Optical Mouse type: mouse driver: hid-generic,usbhid
    interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 100mA chip-ID: 0461:4d20 class-ID: 0301
  Hub-3: 2-0:1 info: super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-4: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 3-3:2 info: C-Media Audio Adapter (Unitek Y-247A) type: audio,HID
    driver: cmedia_hs100b,snd-usb-audio,usbhid interfaces: 4 rev: 1.1 speed: 12 Mb/s lanes: 1
    power: 100mA chip-ID: 0d8c:0014 class-ID: 0300
  Device-2: 3-4:3 info: Realtek Bluetooth Radio type: bluetooth driver: btusb interfaces: 2
    rev: 1.0 speed: 12 Mb/s lanes: 1 power: 500mA chip-ID: 0bda:b85b class-ID: e001 serial: <filter>
  Hub-5: 4-0:1 info: super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 50.4 C mobo: N/A gpu: amdgpu temp: 42.0 C
  Fan Speeds (rpm): N/A
Repos:
  Packages: pm: dpkg pkgs: 2139
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/cappelikan-ppa-noble.list
    1: deb [signed-by=/etc/apt/keyrings/cappelikan-ppa-noble.gpg] https: //ppa.launchpadcontent.net/cappelikan/ppa/ubuntu noble main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirror.cyberbits.eu/linuxmint/packages xia main upstream import backport
    2: deb http: //mirrors.ircam.fr/pub/ubuntu/archive noble main restricted universe multiverse
    3: deb http: //mirrors.ircam.fr/pub/ubuntu/archive noble-updates main restricted universe multiverse
    4: deb http: //mirrors.ircam.fr/pub/ubuntu/archive noble-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
Info:
  Memory: total: 32 GiB note: est. available: 30.75 GiB used: 2.6 GiB (8.5%)
  Processes: 332 Power: uptime: 21h 0m states: freeze,mem,disk suspend: deep wakeups: 4
    hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
  Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34

[Frankie0854]

Bonsoir, j ai mon imprimante qui est une hp 2710, qui est est brancher en USB, n imprime pas sur le pc de mes parents que faire ? merci

Installer hplip

c est déjà installer par défaut sur le pc.

[alain]

l'imprimante allumée et connectée en usb est-elle vu par :

Code : Tout sélectionner

lsusb

?

[Frankie0854]

Code : Tout sélectionner

administrateur@pc-linuxshop-fr:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 003: ID 045e:07f8 Microsoft Corp. Wired Keyboard 600 (model 1576)
Bus 001 Device 004: ID 0461:4d20 Primax Electronics, Ltd HP Optical Mouse
Bus 001 Device 005: ID 03f0:1853 HP, Inc DeskJet 2700 series
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 0d8c:0014 C-Media Electronics, Inc. Audio Adapter (Unitek Y-247A)
Bus 003 Device 003: ID 0bda:b85b Realtek Semiconductor Corp. Bluetooth Radio
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

[Frankie0854]

je n ai plus de nouvelle de votre part concernant ce problème.

[alain]

Bonjour Frankie.

Je n'ai pas le temps de me pencher sur ton problème. Je rentre juste de vacances....
Dans ton retour on voit que l'imprimante est bien vue, c'est déjà ça.
Après voir du côté de cups si quelque chose à faire?
http://localhost:631/ dans ton navigateur.

[Frankie0854]

Ok mais je ne sais ou trouver les infos sur le lien que vous me demander. Par hasar, je viens de voir que j ai ce fichier sur le pc, je sais il faut que le garde ou pas ? hp check.log.