Le Pc de ma soeur ne démarre plus après le changement des barrettes de Ram. Le Grub s'affiche au démarrage et puis ça passe sur un écran noir sans démarrer. Elle est en Dual Boot (Windows7/ Linux Mint 21.3 xfce). D'après les informations que j'ai trouvé je pense avoir les bonnes barrettes. Voici les infos sur la Ram, la CM, System, Bios et sur le Pc:
Code : Tout sélectionner
christine@Aspire-5742:~$ sudo dmidecode -t memory
[sudo] Mot de passe de christine :
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 2.6 present.
Handle 0x001A, DMI type 16, 15 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 16 GB
Error Information Handle: No Error
Number Of Devices: 2
Handle 0x001B, DMI type 17, 28 bytes
Memory Device
Array Handle: 0x001A
Error Information Handle: 0x001D
Total Width: 64 bits
Data Width: 64 bits
Size: 2 GB
Form Factor: SODIMM
Set: None
Locator: DIMM0
Bank Locator: BANK 0
Type: DDR3
Type Detail: Synchronous
Speed: 1067 MT/s
Manufacturer: Not Specified
Serial Number: 00000000
Asset Tag: Unknown
Part Number: HU6E2302EP0200
Rank: Unknown
Handle 0x001C, DMI type 6, 12 bytes
Memory Module Information
Socket Designation: DIMM0
Bank Connections: None
Current Speed: Unknown
Type: DIMM
Installed Size: 2048 MB (Single-bank Connection)
Enabled Size: 2048 MB (Single-bank Connection)
Error Status: OK
Handle 0x001F, DMI type 17, 28 bytes
Memory Device
Array Handle: 0x001A
Error Information Handle: 0x0021
Total Width: 64 bits
Data Width: 64 bits
Size: 2 GB
Form Factor: SODIMM
Set: None
Locator: DIMM1
Bank Locator: BANK 2
Type: DDR3
Type Detail: Synchronous
Speed: 1067 MT/s
Manufacturer: Not Specified
Serial Number: 00000000
Asset Tag: Unknown
Part Number: HU6E2302EP0200
Rank: Unknown
Handle 0x0020, DMI type 6, 12 bytes
Memory Module Information
Socket Designation: DIMM1
Bank Connections: None
Current Speed: Unknown
Type: DIMM
Installed Size: 2048 MB (Single-bank Connection)
Enabled Size: 2048 MB (Single-bank Connection)
Error Status: OK
Handle 0x0025, DMI type 5, 20 bytes
Memory Controller Information
Error Detecting Method: None
Error Correcting Capabilities:
Unknown
None
Supported Interleave: One-way Interleave
Current Interleave: One-way Interleave
Maximum Memory Module Size: 8192 MB
Maximum Total Memory Size: 16384 MB
Supported Speeds:
Other
Supported Memory Types:
Other
Memory Module Voltage: Unknown
Associated Memory Slots: 2
0x001C
0x0020
Enabled Error Correcting Capabilities:
None
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christine@Aspire-5742:~$ sudo dmidecode -t baseboard
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 2.6 present.
Handle 0x0002, DMI type 2, 16 bytes
Base Board Information
Manufacturer: Acer
Product Name: Aspire 5742
Version: V1.11
Serial Number: Base Board Serial Number
Asset Tag: Base Board Asset Tag
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: Base Board Chassis Location
Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0
Handle 0x000C, DMI type 10, 6 bytes
On Board Device Information
Type: Video
Status: Enabled
Description: Intel Video Graphics Controller
Handle 0x000D, DMI type 10, 6 bytes
On Board Device Information
Type: Ethernet
Status: Enabled
Description: Realtek Lan Controller
Handle 0x0016, DMI type 41, 11 bytes
Onboard Device
Reference Designation: Hanksville Gbe Lan Connection
Type: Ethernet
Status: Enabled
Type Instance: 1
Bus Address: 0000:00:00.1
Code : Tout sélectionner
christine@Aspire-5742:~$ sudo lshw -class memory
*-firmware
description: BIOS
fabricant: Acer
identifiant matériel: 0
version: V1.11
date: 12/15/2010
taille: 1MiB
capacité: 1536KiB
fonctionnalités: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification
*-memory
description: Mémoire Système
identifiant matériel: 1a
emplacement: Carte mère
taille: 4GiB
*-bank:0
description: SODIMM DDR3 Synchrone 1067 MHz (0,9 ns)
produit: HU6E2302EP0200
identifiant matériel: 0
numéro de série: 00000000
emplacement: DIMM0
taille: 2GiB
bits: 64 bits
horloge: 1067MHz (0.9ns)
*-bank:1
description: SODIMM DDR3 Synchrone 1067 MHz (0,9 ns)
produit: HU6E2302EP0200
identifiant matériel: 1
numéro de série: 00000000
emplacement: DIMM1
taille: 2GiB
bits: 64 bits
horloge: 1067MHz (0.9ns)
*-cache:0
description: L3 cache
identifiant matériel: 2a
emplacement: L3 Cache
taille: 3MiB
capacité: 3MiB
fonctionnalités: synchronous internal write-through unified
configuration : level=3
*-cache:1
description: L2 cache
identifiant matériel: 2c
emplacement: L2 Cache
taille: 256KiB
capacité: 256KiB
fonctionnalités: synchronous internal write-through unified
configuration : level=2
*-cache:2
description: L1 cache
identifiant matériel: 2d
emplacement: L1 Cache
taille: 32KiB
capacité: 32KiB
fonctionnalités: synchronous internal write-through instruction
configuration : level=1
*-cache
description: L1 cache
identifiant matériel: 2b
emplacement: L1 Cache
taille: 32KiB
capacité: 32KiB
fonctionnalités: synchronous internal write-through data
configuration : level=1
Code : Tout sélectionner
christine@Aspire-5742:~$ sudo dmidecode -t system
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 2.6 present.
Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: Acer
Product Name: Aspire 5742
Version: V1.11
Serial Number: LXR4F023321030817A1601
UUID: 935aea09-eb98-6c1a-906e-1c7508a1fcb6
Wake-up Type: Power Switch
SKU Number: Calpella_CRB
Family: Intel_Mobile
Handle 0x000F, DMI type 12, 5 bytes
System Configuration Options
Option 1: SMI:00B2C102
Option 2: DSN:
Option 3: DSN:
Option 4: DSN:
Option 5: TIM:
Handle 0x0013, DMI type 32, 20 bytes
System Boot Information
Status: No errors detected
Code : Tout sélectionner
christine@Aspire-5742:~$ sudo dmidecode -t bios
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 2.6 present.
Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: Acer
Version: V1.11
Release Date: 12/15/2010
ROM Size: 1536 kB
Characteristics:
PCI is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
EDD is supported
Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
5.25"/360 kB floppy services are supported (int 13h)
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
8042 keyboard services are supported (int 9h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
BIOS boot specification is supported
Targeted content distribution is supported
BIOS Revision: 11.240
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christine@Aspire-5742:~$ inxi -F -v 7
System:
Host: Aspire-5742 Kernel: 5.15.0-152-generic x86_64 bits: 64 compiler: gcc
v: 11.4.0 Desktop: Xfce 4.18.1 tk: Gtk 3.24.33 info: xfce4-panel
wm: xfwm 4.18.0 vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Acer product: Aspire 5742 v: V1.11
serial: <superuser required>
Mobo: Acer model: Aspire 5742 v: V1.11 serial: <superuser required>
BIOS: Acer v: 1.11 date: 12/15/2010
Battery:
ID-1: BAT0 charge: 39.3 Wh (100.0%) condition: 39.3/57.7 Wh (68.1%)
volts: 12.2 min: 11.1 model: Simplo Li_Ion_4000mA type: Li-ion serial: 0000
status: Full
Memory:
RAM: total: 3.5 GiB used: 1.56 GiB (44.4%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: dual core model: Intel Core i5 M 460 bits: 64 type: MT MCP
smt: enabled arch: Westmere rev: 5 cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
Speed (MHz): avg: 1369 high: 1429 min/max: 1199/2534 boost: enabled
cores: 1: 1429 2: 1428 3: 1423 4: 1197 bogomips: 20214
Flags: acpi aperfmperf apic arat arch_perfmon bts clflush cmov
constant_tsc cpuid cx16 cx8 de ds_cpl dtes64 dtherm dts ept est
flexpriority flush_l1d fpu fxsr ht ibpb ibrs ida lahf_lm lm mca mce mmx
monitor msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pdcm pebs pge pni
popcnt pse pse36 pti rdtscp rep_good sep ssbd sse sse2 sse4_1 sse4_2
ssse3 stibp syscall tm tm2 tpr_shadow tsc vme vmx vnmi vpid xtopology
xtpr
Graphics:
Device-1: Intel Core Processor Integrated Graphics
vendor: Acer Incorporated ALI driver: i915 v: kernel ports: active: LVDS-1
empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0046
class-ID: 0300
Device-2: Chicony 1.3M Webcam type: USB driver: uvcvideo bus-ID: 1-1.1:3
chip-ID: 04f2:b1d8 class-ID: 0e02
Display: x11 server: X.Org v: 1.21.1.4 compositor: xfwm v: 4.18.0 driver:
X: loaded: modesetting unloaded: fbdev,vesa gpu: i915 display-ID: :0.0
screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
s-diag: 414mm (16.3")
Monitor-1: LVDS-1 model: Asus res: 1366x768 hz: 60 dpi: 101
size: 344x194mm (13.5x7.6") diag: 395mm (15.5") modes: 1366x768
OpenGL: renderer: Mesa Intel HD Graphics (ILK)
v: 2.1 Mesa 23.2.1-1ubuntu3.1~22.04.3 direct render: Yes
Audio:
Device-1: Intel 5 Series/3400 Series High Definition Audio
vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel
bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403
Sound Server-1: ALSA v: k5.15.0-152-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Broadcom NetLink BCM57780 Gigabit Ethernet PCIe
vendor: Acer Incorporated ALI driver: tg3 v: kernel pcie: speed: 2.5 GT/s
lanes: 1 port: N/A bus-ID: 01:00.0 chip-ID: 14e4:1692 class-ID: 0200
IF: enp1s0 state: down mac: 1c:75:08:a1:fc:b6
Device-2: Qualcomm Atheros AR9287 Wireless Network Adapter
vendor: Foxconn T77H167.00 driver: ath9k v: kernel pcie: speed: 2.5 GT/s
lanes: 1 bus-ID: 02:00.0 chip-ID: 168c:002e class-ID: 0280
IF: wlp2s0 state: up mac: 88:9f:fa:7d:9d:ef
IP v4: 192.168.1.75/24 type: dynamic noprefixroute scope: global
broadcast: 192.168.1.255
IP v6: 2a01:e0a:92c:d2c0:7b87:791c:f9ee:1b41/64 type: temporary dynamic
scope: global
IP v6: 2a01:e0a:92c:d2c0:31c2:9a4b:843:b735/64
type: dynamic mngtmpaddr noprefixroute scope: global
IP v6: fe80::9a11:6b2b:ea0a:4078/64 type: noprefixroute scope: link
WAN IP: 88.164.179.75
Bluetooth:
Message: No bluetooth data found.
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 465.76 GiB used: 13.11 GiB (2.8%)
ID-1: /dev/sda vendor: Seagate model: ST500LM030-2E717D size: 465.76 GiB
speed: 3.0 Gb/s type: HDD rpm: 5400 serial: WL10L32F rev: SDM1 scheme: MBR
Message: No optical or floppy data found.
Partition:
ID-1: / size: 117.56 GiB used: 13.11 GiB (11.2%) fs: ext4 dev: /dev/sda5
label: N/A uuid: e79314d2-a4ed-4b6a-ab1b-c35612e267bc
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Unmounted:
ID-1: /dev/sda1 size: 14 GiB fs: ntfs label: PQSERVICE
uuid: 01D3C1237D43D550
ID-2: /dev/sda2 size: 100 MiB fs: ntfs label: SYSTEM RESERVED
uuid: 01D3C123815B3250
ID-3: /dev/sda3 size: 331.66 GiB fs: ntfs label: Acer
uuid: 01D3C1475E4E39A0
ID-4: /dev/sda4 size: 1 KiB fs: <superuser required> label: N/A uuid: N/A
USB:
Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
speed: 480 Mb/s chip-ID: 8087:0020 class-ID: 0900
Device-1: 1-1.1:3 info: Chicony 1.3M Webcam type: Video driver: uvcvideo
interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b1d8
class-ID: 0e02
Device-2: 1-1.2:4 info: Realtek RTS5138 Card Reader Controller
type: Mass Storage driver: ums-realtek interfaces: 1 rev: 2.0
speed: 480 Mb/s power: 500mA chip-ID: 0bda:0138 class-ID: 0806
serial: 20090516388200000
Hub-3: 2-0:1 info: Full speed or root hub ports: 2 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0
speed: 480 Mb/s chip-ID: 8087:0020 class-ID: 0900
Sensors:
System Temperatures: cpu: 50.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 216 Uptime: 1h 32m wakeups: 1 Init: systemd v: 249 runlevel: 5
Compilers: gcc: 11.4.0 alt: 11/12 Packages: apt: 2191 Shell: Bash v: 5.1.16
running-in: xfce4-terminal inxi: 3.3.13
Est ce que ces Barrettes sont bien compatibles? Et si oui que faire pour les faire reconnaitre par le PC? D'après ce que j'ai pu lire sur le net il faudrait mettre à jour le Bios. Mais ce n'est pas sans risque et je ne sais pas le faire!!
Ou peut-être réparer le menu Grub??
Merci aux personnes qui ont déjà été confrontées à ce problème de reconnaissance et qui pourront m'aider.
jumbo67.
